Customer Service

Call our National Service Center Toll Free at 1-800-638-3080

If you are a Monumental Life policy holder, we would like to help you get the information you need regarding your policies as easily as possible. In addition to our field office locations, Monumental has a service center located in St. Petersburg, Florida. If you enter your policy number in the space below, we will attempt to direct you to the service center and agent responsible for your policy. In some cases, certain types of policies may be serviced by another AEGON USA service center so you may have to be referred to another location.

If your policy number begins with the alphabetical letters ( MZ ) or ( IZ ), please call AEGON Direct Marketing Services, since they provide Customer Service for these policies. (1-800-752-9797)

Please enter your policy number here:    
Due to system maintenance, this service may not be available Sunday mornings from 01:00 to 07:00 AM ET.